If our BeachCandy customer is not 100% satisfied with their purchase we allow 14 days to exchange or return their item in unworn condition with original tags and packaging. BeachCandy will provide the customer with a complimentary return label by following the provided instructions. We believe our customers deserve the highest quality in swimwear as well as during the purchasing experience.
• Products must be in the condition you received them and in the original packaging and/or box.
• Return shipping is free.
• There will be a pre-paid domestic UPS return label or USPS domestic return label to return the purchase to us.
• Once your return is received by BeachCandy and inspected (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days. *Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Custom Order Items
Custom Orders will be charged in full upon the time your order is placed. All Custom Orders are FINAL SALE. The delivery date is not a guaranteed date due the collaborative process of 1-3 fittings and adjustments with the client. It is possible that circumstances beyond our control may cause a change in the stated delivery date. What we do guarantee is that we do not consider the process complete until you are 100% in love with your Custom-Made BeachCandy Swimsuit.
Rinse your swimsuit with a capful of swimwear cleanser after each use and only in cool water. Hang it to dry naturally in a shady cool place. Do not wring, wrap in a towel, or put in a plastic bag when wet. Never put your BeachCandy in a washing machine, dryer, or spot clean with harsh chemicals.Be wary of hot tubs and swimming pools. Chlorine, rough surfaces, and/or heat can shorten the life of your swimsuit fabric and candy. Exposure to these conditions can ruin your suit and is not considered a manufacturers’ defect. Most Importantly, enjoy your new piece of BeachCandy!