Return Policy
Not in love with your BeachCandy swimsuit? Returns are easy and our team is here to help. Simply email us at info@beachcandyswimwear.com within 14 days of delivery to get the process started. We stand behind all of our products and want to make sure you find the perfect BeachCandy for you.
REGULAR PRICED ITEMS
If our BeachCandy customer is not 100% satisfied with their purchase we allow 14 days to exchange or return their item in unworn condition with original tags and packaging. BeachCandy will provide the customer with a complimentary return label for orders within the USA by following the provided instructions. We believe our customers deserve the highest quality in swimwear and also, in the purchasing experience.
- Products must be in the condition you received them and in the original packaging and/or box.
- Return shipping is free with all orders over $150 within the USA.
- Once the return is approved, our team will send a pre-paid domestic return label to send your items back to us.
- Once your return is received by BeachCandy and inspected (usually within 72hrs or receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 7-10 business days. *Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
ALL SALE ITEMS
BeachCandy Swimwear will gladly accept returns for store credit or exchange only. For exchanged items, you will be responsible for return shipping. Please don’t hesitate to email us, DM us, chat us before ordering and we will help you find your perfect size!
SWAROVSKI BEADING GUARANTEE
Our Signature Swarovski Crystal Candy is hand-beaded and then hand-sewn at our headquarters in Costa Mesa, California. All BeachCandy Signature Beading has a limited lifetime guarantee.
For all repairs, we require that the swimsuit is sent to us. We evaluate the swimsuit, confirm beading issue, and we will then inform you if the repair falls under our limited lifetime guarantee and length of time to repair the swimsuit.
We have found that as a result of the hand-crafted nature of our products evaluating a repair from an image is not sufficient. To begin the repair process, please email us at info@beachcandyswimwear.com
Plant-Dyed Organic Garment Care Instructions
How maintain your long lasting sustainable natural fiber garments — learn how to take care of your products, while extending their lifecycle and vibrant colors.
— When it comes to washing your garment, you will want to wash on the “delicate” setting in cold water. Once complete, hang or lay your garment in the shade to dry.
— With all organic plant-dyed pieces, there is a possibility of natural bleed from the garment. Wearing your garment multiple times in between washes can help to prevent over-washing. We highly recommend using chemical-free detergent to keep these precious non-toxic garment pristine — even add a splash of white vinegar to preserve the color.
— When it comes to ironing your BTC organics, you will want to do so on the ‘wool setting’ of your iron. This allows the job to get done, while treating the fiber with gentle care.
Be the Change Organics provide high frequency fashion made from natural fibers with benefits of sustainability, improved comfort, scientifically elevates your vibration (frequency), and reduces your exposure to harmful chemicals.
BeachCandy Swimwear Care Instructions
BeachCandy swim is carefully handcrafted locally in Los Angeles, made to last season after season when cared for properly.
Start by filling a basin with enough water to cover your swimwear. Soak your swimsuit with a capful of swimwear cleanser and repeat this hand wash process after each use and only in cool water.
Work the suds into and through the suit to clean all areas. We recommend soaking the swimsuit for 20-30 minutes until it does not smell like chlorine or the beach any longer. Hang it to dry naturally in a shady cool place.
Do not wring, wrap in a towel, or put in a plastic bag when wet. Chlorine and chemical exposure may increase the chances of damaging your suit. Rough surfaces, and/or heat may also shorten the life of your swimsuit fabric and Swarovski candy. We also recommend that you don’t accidentally toss your BeachCandy in a washing machine, dryer, or spot clean with harsh chemicals.