BEACHCANDY RETURN POLICY
Not in love with your BeachCandy swimsuit? Returns are easy and our team is here to help. Simply email us at email@example.com within 14 days of delivery to get the process started. We stand behind all of our products and want to make sure you find the perfect BeachCandy for you.
REGULAR PRICED ITEMS
If our BeachCandy customer is not 100% satisfied with their purchase we allow 14 days to exchange or return their item in unworn condition with original tags and packaging. BeachCandy will provide the customer with a complimentary return label for orders within the USA by following the provided instructions. We believe our customers deserve the highest quality in swimwear and also, in the purchasing experience.
- Products must be in the condition you received them and in the original packaging and/or box.
- Return shipping is free on all orders within the USA.
- Once the return is approved, our team will send a pre-paid domestic return label to send your items back to us.
- Once your return is received by BeachCandy and inspected (usually within 72hrs or receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 7-10 business days. *Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
ALL SALE ITEMS
BeachCandy Swimwear will gladly accept returns for store credit or exchange only. For exchanged items, you will be responsible for return shipping. Please don’t hesitate to email us, DM us, chat us before ordering and we will help you find your perfect size. Please note any items marked final sale
SWAROVSKI BEADING GUARANTEE
Our Signature Swarovski Crystal Candy is hand-beaded and then hand-sewn at our headquarters in Costa Mesa, California. All BeachCandy Signature Beading has a limited lifetime guarantee.
For all repairs, we require that the swimsuit is sent to us. We evaluate the swimsuit, confirm beading issue, and we will then inform you if the repair falls under our limited lifetime guarantee and length of time to repair the swimsuit.
We have found that as a result of the hand-crafted nature of our products evaluating a repair from an image is not sufficient. To begin the repair process, please email us at firstname.lastname@example.org