FAQ

Our website carries the largest selection of BeachCandy Swimwear, as we are able to host pieces from various collections, as well as exclusive and limited edition suits. For a list of other retailers that carry BeachCandy Swimwear, please email our sales team at sales@beachcandyswimwear.com.

BeachCandy Swimwear
Attn: RETURNS
PO Box 407
La Quinta, CA 92247

We accept all major credit cards, and can make PayPal arrangements by request through sales@beachcandyswimwear.com

Please see our return exchange policy here. 

All returns and exchanges are processed at our company headquarters.

It is very important to us that you love your merchandise. If you have any issues, need a different size, or would like to simply return an item, please reach out to us at sales@beachcandyswimwear.com and we will be in touch with instructions regarding your specific needs immediately. 

We do not cover the cost of return shipping. If you received incorrect or damaged merchandise, we will reimburse you for the cost of returning the package to us via standard USPS Mail/Priority Mail. BeachCandy will not be held responsible for lost packages in transit to our warehouse – a tracking number is always encouraged.

We always do everything we can for our BeachCandy babes, please email your special request to info@beachcandyswimwear.com

We are happy to make any suit in any color you’d like, depending on fabric availability. This includes an additional charge, to be determined at the time of purchase.

Every BeachCandy piece is sold separately so that you can choose your own perfect combination, or buy individual pieces.

Our Signature Swarovski Candy is a trademark design element that truly transforms a swimsuit to the height of sophistication. These hand-beaded touches are carefully placed onto each suit to highlight the body’s curves and edges, and elevate our perfectly fit swimwear even further.

We at BeachCandy, guarantee that all of the hand beading will never chip, break, or fade. Our clients of all ages, shapes, and sizes adore the addition of our Signature Swarovski Candy for it adds a touch of shine to our famous fit.

Every BeachCandy piece is sold separately so that you can choose your own perfect combination, or buy individual pieces.

All BeachCandy swimsuits are made with a high performance nylon / spandex fabric blend. We only use the highest quality thick durable fabrics to ensure that our suits will be long-lasting in color and fit. For further instructions for longevity of your BeachCandy swimsuit, please visit our Care Instructions page.

All PR inquiries can be directed to pr@beachcandyswimwear.com

All wholesale inquiries can be directed to sales@beachcandyswimwear.com or you can fill out a wholesale contact form online here. 

The best way to stay in the know with BeachCandy promotions and offers, is to sign up for our email list. Also be sure to follow us on social media to be included in any giveaways or surprise events.

Each piece of BeachCandy Swimwear is handcrafted to perfection in the USA. Therefore, sales are far and few between. Want to be alerted immediately when a sale goes live? Make sure to join our email list to stay in the know.

At checkout there is a space to provide any promo code you may have. Our third party retailers may choose to run specific sales of their own creation, and they generally do not honor our BeachCandy promo codes or gift cards. Any further questions can be directed to info@beachcandyswimwear.com – we’re always happy to help.

Once your return/exchange package is received at the BeachCandy Return Center, the products must be inspected. Once all products are inspected and everything is in good condition, your return will be processed. We request that you allow one full billing cycle for the refund to appear in your bank account.

We do not cover the cost of return shipping. If you received incorrect or damaged merchandise, we will reimburse you for the cost of returning the package to us via standard USPS Mail/Priority Mail. BeachCandy will not be held responsible for lost packages in transit to our warehouse – a tracking number is always encouraged.

To check the status of any order, please email us at sales@beachcandyswimwear.com with your name and order number information.

Please see our shipping policy to learn more.

No, we do not require signatures in order to receive your order.

Yes BeachCandy Swimwear ships internationally to women around the world. If you have trouble ordering internationally, please don’t hesitate to reach us at sales@beachcandyswimwear.com.

Shipping outside the U.S.: Your order may be subject to VAT, import duties and taxes, which are levied once your package reaches your country BeachCandy ships your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be.

If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s custom policies, please contact your local customs office.

You will receive a confirmation email once your order has been packed up and is waiting to be picked up from our shipping dock. If you try to track your package before the shipper has come to pick up your package, you will be unable to track your order.

Once the shipper picks up your package, they scan them and the tracking number is then active. If you get this error message, please try back at the end of the day – the tracking number should work by then. If you still have questions, please contact us at sales@beachcandyswimwear.com or 855-519-9509.

Once your order leaves our shipping dock, it is in the shipper’s possession. In a rare occurrence that the package has not been delivered within 14 days of the estimated delivery date of arrival, BeachCandy can contact the shipper and try to locate the package.

Please contact info@beachcandyswimwear.com or 855-519-9509 to notify us of your missing package. If we are unable to locate your missing package, we will file a claim with the shipping company.

Rinse your swimsuit with a capful of swimwear cleanser after each use and only in cool water. Hang it to dry naturally in a shady cool place. Do not wring, wrap in a towel, or put in a plastic bag when wet. Never put your BeachCandy in a washing machine, dryer, or spot clean with harsh chemicals.

Be wary of hot tubs and swimming pools. Chlorine, rough surfaces, and/or heat can shorten the life of your swimsuit fabric and candy. Exposure to these conditions can ruin your suit and is not considered a manufacturers defect. Most Importantly, enjoy your new piece of BeachCandy.

Email is always the best way to reach us, so please email us at info@beachcandyswimwear.com with any urgent questions or concerns. 

All wholesale inquiries can be directed to sales@beachcandyswimwear.com

All PR inquiries can be directed to pr@beachcandyswimwear.com

Please send your resume and cover letter to info@beachcandyswimwear.com

Please send your resume and cover letter to info@beachcandyswimwear.com